Mera Samvidhaan All of Consumer Protection Act, 2019

Chapter IV · Consumer Disputer Redressal Commission

37Reference to mediation.

Section 37 · Chapter IV · pages 19–20 of the Act

(1) At the first hearing of the complaint after its admission, or at any later stage, if it appears to the District Commission that there exists elements of a settlement which may be acceptable to the parties, except in such cases as may be prescribed, it may direct the parties to give in writing, within five days, consent to have their dispute settled by mediation in accordance with the provisions of Chapter V.

(2) Where the parties agree for settlement by mediation and give their consent in writing, the District Commission shall, within five days of receipt of such consent, refer the matter for mediation, and in such case, the provisions of Chapter V, relating to mediation, shall apply.

Other provisions that mention Section 37

Section 37 of The Consumer Protection Act, 2019 is reproduced in full above, as printed by India Code, with its footnotes and amendment markers. Read the whole Act, or browse every Act on Mera Samvidhaan.